Terms and Conditions

Last updated: February 12, 2026

Welcome to ClawBox. These Terms and Conditions ("Terms") govern your access to and use of the ClawBox platform, website, and services (collectively, the "Service") operated by ClawBox ("we", "us", or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Description of Service

ClawBox is a managed hosting platform that deploys and manages OpenClaw instances on behalf of users. ClawBox provides cloud infrastructure, automated deployment, and management tools so users can run their own private OpenClaw instances without managing the underlying infrastructure.

ClawBox is not affiliated with or endorsed by OpenClaw. OpenClaw is a separate open-source project with its own license and terms.

2. Account Registration

To use the Service, you must create an account by authenticating via Google OAuth. You agree to:

  • Provide accurate and complete information during registration.
  • Maintain the security of your account credentials.
  • Promptly notify us of any unauthorized use of your account.
  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account if we suspect unauthorized use or violation of these Terms.

3. Subscription and Payments

3.1 Pricing

The Service is offered on a subscription basis at the price displayed on our website at the time of purchase (currently $25/month). Prices are subject to change with reasonable notice.

3.2 Free Trial

New users may be eligible for a free trial period. At the end of the trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

3.3 Billing and Auto-Renewal

Subscriptions are billed on a recurring monthly basis. By subscribing, you authorize us to charge your payment method on a recurring basis. Your subscription will automatically renew at the end of each billing cycle unless you cancel it.

3.4 No Refunds

All payments are final and non-refundable. You may cancel your subscription at any time to prevent charges for the next billing cycle, but no refunds will be issued for the current billing period or any prior payments. Upon cancellation, you will retain access to the Service until the end of your current billing period.

3.5 Payment Processing

Payments are processed through our third-party payment processor, Polar.sh, which acts as the Merchant of Record. By making a payment, you also agree to the payment processor's terms of service.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights.
  • Transmit harmful, offensive, abusive, or illegal content through your OpenClaw instance.
  • Engage in any activity that could damage, disable, or impair the Service or interfere with other users.
  • Attempt to gain unauthorized access to the Service, other accounts, or related systems.
  • Use the Service for any purpose that violates the OpenClaw license or Anthropic's usage policies.
  • Resell, redistribute, or sublicense access to the Service without our written consent.
  • Use the Service to send spam, phishing messages, or other unsolicited communications.
  • Mine cryptocurrency or run computationally intensive workloads unrelated to OpenClaw.

We reserve the right to suspend or terminate your account and delete your instances without notice if we determine that you have violated these terms.

5. Service Availability and Limitations

5.1 Instance Limits

Your subscription plan determines the number of active OpenClaw instances you may run concurrently. You may delete an existing instance and create a new one within your plan limits.

5.2 Uptime

While we strive to maintain high availability, we do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

5.3 Third-Party Dependencies

The Service relies on third-party infrastructure providers (including but not limited to Microsoft Azure, Supabase, and Polar.sh). We are not responsible for outages, interruptions, or changes to these third-party services.

6. User Content and Data

6.1 Your Data

You retain ownership of all data, content, and configurations you create or upload through the Service. We do not claim any ownership rights over your content.

6.2 Data Handling

Messages processed through your OpenClaw instance are handled between your instance and the AI provider (e.g., Anthropic). ClawBox does not access, store, monitor, or log the content of your conversations unless required for technical support at your request.

6.3 API Keys

You are responsible for the security of any API keys (e.g., Anthropic API keys) you provide to the Service. You are solely responsible for any charges incurred through the use of your API keys.

6.4 Data Deletion

When you delete an instance, the associated container and its data will be permanently destroyed. We are not responsible for any data loss resulting from instance deletion. Upon account termination, all associated data will be deleted within a reasonable timeframe.

7. Intellectual Property

The Service, including its design, interface, branding, and documentation, is owned by ClawBox and protected by intellectual property laws. You may not copy, modify, distribute, or reverse engineer any part of the Service.

OpenClaw is an independent open-source project and is governed by its own license. ClawBox does not claim any ownership over OpenClaw.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose.
  • Accuracy, reliability, or completeness of any content or AI-generated output.
  • Uninterrupted, error-free, or secure operation of the Service.
  • That the Service will meet your specific requirements or expectations.

9. Limitation of Liability

ClawBox is not responsible for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Service, OpenClaw, or any AI-generated content. This includes, without limitation:

  • Any actions taken based on AI-generated outputs or recommendations.
  • Loss of data, revenue, profits, or business opportunities.
  • Decisions made using information obtained through the Service.
  • Any consequences arising from the use or misuse of your OpenClaw instance.
  • Any issues caused by third-party services, including AI providers, cloud infrastructure, or messaging platforms.

To the maximum extent permitted by law, our total cumulative liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Security

We implement reasonable technical and organizational measures to protect the Service and your data. However, no system is completely secure, and we cannot guarantee absolute security.

ClawBox is not responsible for security breaches, data leaks, or unauthorized access beyond what is reasonably preventable with industry-standard security practices. You acknowledge that using cloud-based services inherently carries security risks, including but not limited to:

  • Unauthorized access to your account due to compromised credentials.
  • Vulnerabilities in third-party software, including OpenClaw itself.
  • Interception of data in transit despite encryption measures.
  • Security incidents at third-party infrastructure providers.

You are responsible for maintaining the security of your account credentials, API keys, and any sensitive data you process through the Service.

11. Indemnification

You agree to indemnify, defend, and hold harmless ClawBox and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
  • Content transmitted through your OpenClaw instance.

12. Termination

Either party may terminate this agreement at any time. You may cancel your subscription through your account settings. We may terminate or suspend your access to the Service immediately, without prior notice, if:

  • You breach any provision of these Terms.
  • Your use of the Service poses a security risk or could harm other users.
  • We are required to do so by law.
  • We discontinue the Service (with reasonable notice).

Upon termination, your right to use the Service will immediately cease, and your instances will be shut down and deleted.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation first, and if unsuccessful, through binding arbitration.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ClawBox regarding your use of the Service.

17. Contact

If you have any questions about these Terms, please contact us at support@clawbox.cloud.